🔒 Privacy Policy
Last updated: 08/07/2025
At H&N Projects, your privacy matters to us. This policy outlines what personal information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR).
1. Who We Are
H&N Projects
We specialise in high-quality carpentry and property maintenance services, based in the UK.
If you have questions about this policy, contact:
📧 charlie.hyam@hnprojects.com
📞 +44 7940 767386
2. What Information We Collect
We may collect and store the following information when you:
Submit an enquiry via our contact form
Email or call us directly
Engage our services
Types of data we collect:
Name
Email address
Phone number
Project details or messages you provide
We do not collect or store payment details through the website.
3. How We Use Your Information
We use the information you provide to:
Respond to your enquiries
Provide quotations or carry out requested services
Manage ongoing communication
Maintain business records (for invoicing, project tracking, or legal purposes)
We will never sell or share your personal information with third parties for marketing purposes.
4. How Your Data Is Stored
Your data may be stored:
In our email inbox or CRM
On Squarespace servers (which hosts our contact forms)
On secure, password-protected devices used by our team
We retain your data only for as long as necessary to provide services and meet our legal obligations.
5. Your Rights Under UK GDPR
You have the right to:
Access a copy of the personal data we hold about you
Ask us to correct or delete your data
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, please contact charlie.hyam@hnprojects.com
6. Cookies & Tracking
We use cookies for website functionality and to embed Instagram content. You can manage your preferences via our Cookie Policy.
7. Changes to This Policy
We may update this policy from time to time. Any updates will be posted on this page with the latest revision date.