🔒 Privacy Policy

Last updated: 08/07/2025

At H&N Projects, your privacy matters to us. This policy outlines what personal information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

H&N Projects
We specialise in high-quality carpentry and property maintenance services, based in the UK.

If you have questions about this policy, contact:
📧 charlie.hyam@hnprojects.com
📞 +44 7940 767386

2. What Information We Collect

We may collect and store the following information when you:

  • Submit an enquiry via our contact form

  • Email or call us directly

  • Engage our services

Types of data we collect:

  • Name

  • Email address

  • Phone number

  • Project details or messages you provide

We do not collect or store payment details through the website.

3. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiries

  • Provide quotations or carry out requested services

  • Manage ongoing communication

  • Maintain business records (for invoicing, project tracking, or legal purposes)

We will never sell or share your personal information with third parties for marketing purposes.

4. How Your Data Is Stored

Your data may be stored:

  • In our email inbox or CRM

  • On Squarespace servers (which hosts our contact forms)

  • On secure, password-protected devices used by our team

We retain your data only for as long as necessary to provide services and meet our legal obligations.

5. Your Rights Under UK GDPR

You have the right to:

  • Access a copy of the personal data we hold about you

  • Ask us to correct or delete your data

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please contact charlie.hyam@hnprojects.com

6. Cookies & Tracking

We use cookies for website functionality and to embed Instagram content. You can manage your preferences via our Cookie Policy.

7. Changes to This Policy

We may update this policy from time to time. Any updates will be posted on this page with the latest revision date.